Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

Can't edit my personal information

Can't edit my personal information

I connected my Spotify account to my Facebook account. However, it seems some of my personal information does not sync between these sites, and I can't manually edit the wrong info on my Spotify.

Reply
5 Replies

Hey, welcome to the Community!

 

Could you please send me a screenshot of what happens when you click Edit Profile?

 

It says You can edit your email address, gender, and birthday on your Facebook account page.

 

However, it does not retrieve any data from my facebook page.

It says You can edit your email address, gender, and birthday on your Facebook account page.

 

However, Spotify does not pull/retrieve new info from my facebook account.

Could you please try disconnecting and reconnecting from facebook for me?

 

To do this go to Settings > Facebook > Disconnect from FacebookDisconnect from FacebookDisconnect from Facebook

 

 

 

It seems I created my spotify account through Facebook, so I cannot disconnect facebook account my current spotify one.

Suggested posts