Can't figure out how to disable Premium

Reply

Can't figure out how to disable Premium

greentgoats
Newbie

 

Hi,

 

I'm nearing the end of my 1 month free Premium trial and can't figure out how to disable it so that I don't start getting charged. Is it automatic, or am I missing something?

 

Thanks,

 

3 Replies

Re: Can't figure out how to disable Premium

nfx
Regular

https://www.spotify.com/us/account/subscription/

 

visit that link, sign in with the account and you can change what you want to do with your premium subscriptions 

Re: Can't figure out how to disable Premium

kristinmartin24
Regular

Hello there, 

 

Im sorry to hear you’re having trouble cancelling your subscribtion. In order to switch from Premium to regular you must, follow the link provided to cancel your Premium subscribtion. Hope this helped :) 

https://www.spotify.com/us/account/subscription/

 

Re: Can't figure out how to disable Premium

Moderator
Moderator

Hey @greentgoats.

 

Just wanted to add that if you don't have the option to cancel, it might be that you are logging into the wrong account. Perhaps a friend or family members account or maybe you have a second account with us you do not know about.

 

You can use this page to find any extra accounts you might have.

 

Hope it helps! Let us know if you have further questions.

 

Have a nice day.

GuidoModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
SUGGESTED POSTS