Can't find a certain profile/account

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Can't find a certain profile/account

joshlc_1993
Casual Listener

I can't seem to find one of my other owned Profile/Accounts when I search for it on Spotify. I have used both the digit/letter username and the profile username and it still won't find it.

 

Please help.

2 ACCEPTED SOLUTIONS

Accepted Solutions
Solution!

Maxim
Rock Star 24
Rock Star 24

Hey @joshlc_1993,

 

You should be able to look this profile up by entering spotify:user:[the username] into the Search field in the app.


Let me know how it goes.

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.

View solution in original post

Solution!

Maxim
Rock Star 24
Rock Star 24

Ah, I think I know what the issue is. You kept the and ] in the Search field. I'd recommend removing both characters.

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

7 Replies
Solution!

Maxim
Rock Star 24
Rock Star 24

Hey @joshlc_1993,

 

You should be able to look this profile up by entering spotify:user:[the username] into the Search field in the app.


Let me know how it goes.

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

joshlc_1993
Casual Listener

I tried it and still nothing shows up I'm afraid, just says "There was a problem displaying this page".

Maxim
Rock Star 24
Rock Star 24

That's odd.


Can you please post a screenshot of that?

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

joshlc_1993
Casual Listener

screenshot below sir

spoti.jpg
Solution!

Maxim
Rock Star 24
Rock Star 24

Ah, I think I know what the issue is. You kept the and ] in the Search field. I'd recommend removing both characters.

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

joshlc_1993
Casual Listener

Ah you were correct! It's found the profile now, thank you so much.

 

Do people have to do that every time they want to find it though? Seems a bit ridiculous.

Maxim
Rock Star 24
Rock Star 24

Your profile may appear without the spotify:user: search when it has some popularity.

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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