I have a premium account that I had cancel about 4 or 3 months ago and I was still being charged, so I though I didn’t cancel it the right way. And then I got a different phone and wanted to set up my new phone with my account and now it’s saying it can’t find the email or the username. And I’m still being charged for not using it. I just want my account canceled so I won’t be charged again. Please help.