Help Wizard

Step 1


Can't find my account with premium

Can't find my account with premium

My Question or Issue


Hi all, I know there were plenty of threads about finding a lost account, but i have tried everything and still i am not able to find an account were my Premium subscription is active. I checked all my emails, my facebook account, and folders on android. I know it's active because I still pay for, I see that on my bank account. Is there any way to find my account by payment details?


I'll be so thankful if samone tell me what i can do now.








1 Reply

Hey there @user-removed,

Sorry to hear you're having this issue.


If you've tried all actions needed to try and find the account mantioned, it'll be a quest for the support team to try and help locating it.


Please contact support through this form and follow the steps regarding your specific issue.


Hope this helps=)

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