Can't find my login


Can't find my login

Not applicable

My Question or Issue


Today I reset my old phone and got new one. Now I can't find my username/email to login to my old account (not this one). On that account I do have premium and am paying for it monthly. I do have the bank account number with which I am paying but that's all I got.


Unfortunately I can't cancel the premium account since I can't log into it. I would love to still use it but I have no idea how to get my login information... Is there any way to get them with my bank account information which I use to pay the premium?


Hope someone can help me.


1 Reply

Re: Can't find my login


Hello Stevii, 

     You may be able to contact Spotify to get access back into your account, but if you are unable to do this you can cancel your subscription How to cancel premium without log in