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Can't get Premium

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Can't get Premium

I can't seem to be able to register Premium on my new account. On my old account I used to have Premium, then I cancelled paying for it on there and set up a new account. Everytime I try to pay through PayPal, I am constantly resetted to the Payment Methods Page on spotify.com. It tells me I can get Premium for 30 days for free, but I've already had a free trial on my new account.

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Accepted Solutions
Marked as solution

Hey, it's still possible, no worries!

 

Can you try upgrading again here, and let me know if that works for you?

 

If possible, I'd also suggest trying again using a different payment method. For the full list of payment methods available in your region, click here.

 

Thanks 🙂

View solution in original post

6 Replies

 

 

Hey,

 

Have you used the same PayPal account for a trial on your old account? 

Thanks for responding. Yes, I did, in fact. Is it not possible now to use that same PayPal account for my new Spotify account? And I'm not interested in the trial, I just want regular Premium.

Marked as solution

Hey, it's still possible, no worries!

 

Can you try upgrading again here, and let me know if that works for you?

 

If possible, I'd also suggest trying again using a different payment method. For the full list of payment methods available in your region, click here.

 

Thanks 🙂

Thanks, I tried using that alternate link you sent me but that didn't work either. The problem is that I don't have a credit card and neither do I do online banking.

 

 

Hello again,

 

Can you try purchasing an e-card instead? We might have more luck this way 🙂

 

If you're on board with this, just go here and buy a one-month e-card. Before your month is over, try upgrading again, and it should work perfectly fine.

 

Best,

That worked -- thanks very much! 🙂

 

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