Can't get a spotify premium account

[Badiful]

Every time I try to upgrade my account to premium I get the same message 3005. How do I fix this so I can get spotify premium when using paypal to get premium for my account?

[Sophia]

Hey @Badiful! 

Thanks for reaching out to the Spotify Community. We'd like to help. 

In this case, can you try to sign up from a different browser or an incognito window? 

If that doesn't work, please get in touch with Spotify Support so they can look into this. You can reach them via Twitter, Facebook or, email.

• Contact form: https://support.spotify.com/contact-spotify-support/?contact
• Facebook: https://www.facebook.com/Spotifycares/
• Twitter: https://twitter.com/spotifycares/

Let us know if you have any other questions. We'll be here to help you

Sophia,