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Can't get into my account

Can't get into my account

A few days just turning my computer opening spotify i was logged out and tried to log in again but I couldn't, then tried to change my password but spotify telled me that that account doesn't exist, I tried with my name account and my e-mail and im 100% sure those are my e-mail and my name account. Does it was hacked and deleted?, Can i recover it?

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1 Reply

Hey there, @Derubosuke

 

Thanks for coming to the Community.

 

We'd recommend firstly checking out the steps here:
https://support.spotify.com/account_payment_help/account_help/problems-logging-in-to-spotify/

 

If you're logging in with your username and password, does trying the 'Log In With Facebook' button help instead?

 

If the tips in the link don't help, give us a shout.

We'd be happy to see what else we can recommend.

 

Many thanks,

/M

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