Can’t get into my account

[Smiles44]

Well, I have an account that log in via FB, and my FB was hacked, so now I’m paying for premium family plan, and I can’t even use it cause I can’t  log in due to no being able to access my Facebook account. So what do I do? I want my Spotify, but I don’t want to keep paying for it if I can’t use it. How can I disable it if I can’t log in?

[Billy-J]

Hey @Smiles44, thanks for reaching out to the Community!

In this case, I'd recommend getting in touch with Customer Support here. They'll take a look and do their best to help.

You can also take measures to protect your account so something like this doesn't happen in the future by checking out this guide.

Have a nice day!