Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


Can't get premium 3 months for 9.99 offer

Can't get premium 3 months for 9.99 offer

I had Spotify Premium 3 months for 0.99 last summer and this new offer said that you can't get it if you've cancelled your subscription after 21.10. so i should be able to use this offer?  When I try to get this new offer it says that my payment service offer or something like that is having some problems and it says that i should try again or try other payment method so this couldn't be because of the offer i used last summer could it? Is there something I don't understand or is my credit card or internet connection just being weird or something

1 Reply

Hey @amijuststupid, welcome to the Spotify Community!


We suggest you reach out to us via email, Facebook, or Twitter. This way, we'll be able to take a closer look at your account to see what we can suggest.


Let us know how it goes and if you have any other questions.

Suggested posts