Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
When i go to get premium and i log in with my paypal account and proceed to pay it takes me back to the get premium page without any message, i have money in my paypal account and it has a non expired credit card associated to it.
How can I solve this?
Forgot to mention that i have tried in chrome, in my android phone and even installed firefox to try but it didn't work
Hey @DevilGLadiator,
It looks like you're having some sort of authorization issue there with PayPal. You should contact PayPal to know what's preventing you from using it to get your Premium.
Hope it helps. 🙂
@osornios wrote:Hey @DevilGLadiator,
It looks like you're having some sort of authorization issue there with PayPal. You should contact PayPal to know what's preventing you from using it to get your Premium.
Hope it helps. 🙂
Hi, I have contacted paypal and they have told me that the issue wasn't on their side, they correctly processed the payment, i have also contacted spotify
Ok, I was going to tell you to contact someone from Spotify. Let me know how it goes. 🙂
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…