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Hi,
I just upgraded my premium subscription to a family subscription.
After inviting my girlfriend, she receives the activation code in her e-mail, however after entering the code, a warning appears - claiming she couldn't be added to Premium for Family because both accounts have to be in the same country als the subscription owner.
If your country codes appear different in your profiles, for example, one of them in uppercase and the other in lowercase, the system treats them as different countries.
This is due to the fact that Facebook created accounts take the country information from the Facebook profile.
On the application, opening up the account settings page and choosing to disconnect from Facebook resolved this issue.
Many thanks.
Hi @osornios
How can i help this problem.
My dad logs in on his normal name and i log in with my facebook account.
How could we get these country codes the same?
many thanks
Hey @rensvendrig
If your country codes appear different in your profiles, for example, one of them in uppercase and the other in lowercase, the system treats them as different countries.
This is due to the fact that Facebook created accounts take the country information from the Facebook profile.
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