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Can't invite more family members

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Can't invite more family members

Visitor

Plan

Premium

Country

Switzerland

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

Hi. I can't in invite additional family members; it doesn't give me the option even though I only have 3 members added so far. Anybody knows what the problem is? Thanks! Peter

Unbenannt.JPG
1 Reply

Re: Can't invite more family members

Rock Star 24
Rock Star 24

Hey @pkemmler ,

 

Thanks for reaching out.

 

The reason for this is that, at the time of taking that screenshot, you were logged into an account, that is just a member of the Premium Family plan. Members can't make changes to the plan 🙂

In this case, you'll need to log out of that account and log into the account that manages/owns the plan. 

 

Let me know how it goes!

MaximRock Star 24
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