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Can't join the family plan because of wrong address

Can't join the family plan because of wrong address

I was recently invited for a family plan but inserted the wrong address. I do live in the same address. Now I'm trying to make an account with the same email with the correct address, but Spotify isn't allowing me to do it. How can I fix this?

Thanks in advance.

 

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2 Replies

Hey @PTavares, welcome to the Spotify Community!

 

In this case, we recommend contacting the owner of the plan to send you a new invitation. Then, try it again using an incognito window or a different browser to see if it helps.

 

You can find more info over here.

 

Have a nice day 🙂 

 

my friend sent me and invitation to family plan and i fill in the wrong address. my spotify was premium for few day until i received an email saying i dont have the same address as the owner. my friend resent the invitation again and i fill up everything correctly but an error came out say "You're unable to join this Family plan. Need help? Read our FAQ." PLEASE HELP...

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