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Can't link FB and Spotify: Same Facebook Account, New Spotify account.

Can't link FB and Spotify: Same Facebook Account, New Spotify account.

Here's the scenario: a few years back I created a Spotify account (using Spotify, not FB) and THEN linked it to facebook account. Let's call this account A.

 

Fast-forward to today. I wanted to take advantage of the 3 month promo and created a NEW Spotify Account (let's call it account B). 

 

I've unlinked facebook using the FAQ steps from Account A, but now can't connect FB to the new Spotify Account B. 

 

The FB account has remained the same throughout this entire scenario. 

 

The error message I get is an "OK" on the browser.

 

Any way to get Spotify HQ to de-link the FB account from Spotify Account A so that I can link it to Spotify Account B?

 

Thanks!

 

 

Reply
1 Reply

I suggest you contact support so they can help you. There have been a few problems for people lately, so that might be why the OK message is showing up for you. 

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
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