Can't link Facebook account with my Spotify account

[Psylark]

Hi,

recently I was somehow logged into my facebook account on the spotify site without me wanting to be. I was oblivious and so  I redeemed a voucher I had for spotify premium. I have another spotify account which I don't think is linked to my facebook account already, but it seems my issue can be fixed by merging the 2 accounts.

however I am having trouble doing so. Whenever i try and log into facebook in the spotify client nothing happens, and when I try and log into facebook in the spotify website, I get a "temporary error has occured"

Help would be much appreciated

[Peter__]

Hey! Welcome to the community 🙂

Since this sounds like an account related issue, I would suggest you get in touch with the customer services team directly using the online contact form and hopefully they will be able to get everything set up and working again for you.

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter