Oneplus 6/XPS 13
Android Pie OxigenOS/Manjaro Linux (official app)
My Question or Issue
I once had an account created directly with facebook login, but recently I have made a new spotify account with my email address.
I wanted to link my new spotify account to my facebook account in order to find my friends, so I logged out from devices using facebook login and deleted the app permission from facebook ( https://www.facebook.com/settings?tab=applications )
I then logged in with my email on both my phone and my laptop with no errors, then I tried to connect my facebook account. On the phone a windows open and closes immediatly leaving a blank "spotify" window with no facebook auth request. On the laptop I can actually log in my facebook account and it looked like the procedure went through smootly.
I then tried to log in directly with facebook and I was actually logged in my new account with premium subscription.
My issue happens when I try to look for friends: I can't get the list.
Also, if I log out of my session and try to log in to spotify with my email I see again "Connect to facebook" as if the procedure wasn't successful in the first place.
Could someone from Spotify look into the issue and help me? I believe my old "facebook made" account is somehow still active and breaking things.
Solved! Go to Solution.
The issue has been fixed by chat support deleting my old facebook-made account and telling me to enable "Facebook data" in my new spotify account's Privacy settings
We can mark this as solved