Can’t link my facebook account

Reply

Can’t link my facebook account

Mortebellah
Visitor

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

so a few years ago i created my facebook account and my spotify linked with it, i decided to delete the facebook account but managed to keep my spotify account, a few months later i got back on a new facebook account with a different email and everything. I have a new facebook, the old spotify account and i can’t link them, neither on pc or ios device. Yes i checked, i removed the facebook spotify linked app because it says that it links On facebook... but it doesn’t, i can’t login with facebook and i can’t see my facebook friends on spotify either. 

 

1 Reply

Joel-M
Composer

Hey @Mortebellah,

 

Thank you for reaching out to the Community. I would recommend you contact customer service about this issue. If they don't help, please let me know. Also, meanwhile, I will investigate this issue.

 

I hope this helps and let me know how it goes. Thanks!

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