I recently made a Spotify account, and am now unable to log into it. I know my username and thought I knew the password, as I use the same password for everything. The password wasn't working, nor were any variations on it, so I tried the "reset my password" button. I input my username, and it said it sent an email to the email attached to that account. I have checked every email account I have and haven't received an email from Spotify on any of them. Is there any way to log back into my account?
Thanks for reaching out about this here in the Community.
Would you mind taking a look at your spam as well as promotions, updates and all the other sub-folders? Asking since there's a chance the Spotify email featuring the password reset link might have been filtered out.
If this doesn't help, would you mind having a new password reset email sent using your computer and through an incognito window?
Let us know how you get on. We'll look out for your reply!
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