Can't log in- Need to change county code

[yzrider338]

Hello Spotify community,
I am a US citizen but download the Spotify app while away in Germany. The app will not let me log on to my account even after a password reset so I can not change my country in the the app. Is there any way to remove my account from my current email so I can sign up again? Thank you! Andrew

[osornios]

hello @yzrider338

Login to the website and you'll be able to change countries and your registered email:

https://www.spotify.com/account/overview/

[Aliceroy]

Hello, I moved to France from California I dont know how to change my country neither even on the website I don't have any option beside US in the list. Also, when I update the payment with my french card it doesn't recognize the zip code. 😳 please help

[osornios]

@Aliceroy

Do you want to change the country in your profile to France so you can use a french card?

Because country in profile must match the country of the payment info.