Can't log in or change password

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Can't log in or change password

sboughton1
Visitor

 

My Question or Issue

Hi - I think my account may have been hacked and looking for advice.  My spotify username is sboughton1, but today my spotify was signed out on all my devices.  When I went to sign back in, it said my password was incorrect.  And when I clicked reset password, it said an email was sent to the email address attached to the account, but I never received any email.  Is there anyway I can see the email address attached to the account?  Or somehow change it back to my original email address?

 

Thanks!

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Re: Can't log in or change password

Rising Star 10 DanielTham
Rising Star 10

Hi there

 

It must be frustrating for you to face this issue. Please try the steps in the following link to see if it helps

 

https://community.spotify.com/t5/Spotify-Answers/Why-can-t-I-log-in-to-Spotify/ta-p/1300399

 

Let me know!

DanielThamRising Star 10
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