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Can't log in or change password

Can't log in or change password

 

My Question or Issue

Hi - I think my account may have been hacked and looking for advice.  My spotify username is sboughton1, but today my spotify was signed out on all my devices.  When I went to sign back in, it said my password was incorrect.  And when I clicked reset password, it said an email was sent to the email address attached to the account, but I never received any email.  Is there anyway I can see the email address attached to the account?  Or somehow change it back to my original email address?

 

Thanks!

Reply
1 Reply

Hi there

 

It must be frustrating for you to face this issue. Please try the steps in the following link to see if it helps

 

https://community.spotify.com/t5/Spotify-Answers/Why-can-t-I-log-in-to-Spotify/ta-p/1300399

 

Let me know!

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