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Can't log in or restore password

Can't log in or restore password

When i try to log in, spotify says that the password or email are invalid. When i try to restore it says that there is no account with that email and when i try to create a new account with that email spotify says that the email is already in use.

 

I'm premiun and i can't do anything about this, i created this new account just to post here but god darn this is so bad, i'm still beeing charged and i can't even unsubscribe from the service, this seems like a huge joke.

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2 Replies

Hey @user-removed!

 

It's not cool that this happens. The best thing to do is get in contact with the support team to check your account. You can reach them on Facebook or Twitter at @SpotifyCares or via email here.

 

Let us know how it goes!

I tried creating a new ticket the same day i created this post but i still didn't got any reply, i will try by facebook, thanks for the info!

For some reason i don't think i will be having any answers though, it's really weird what's happening

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