Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

Can't log in to facebook & i don't have an email or i can't edit my profile?

Can't log in to facebook & i don't have an email or i can't edit my profile?

Plan

Premium

Country

Australia

Device

PC

Operating System

Windows 10

 

My Question or Issue

I logged in with facebook before on my laptop but when i got my new PC, I tried to log in by clicking facebook but nothing happened. I tried to ask for help by using spotify community but then it says i don't have an email attached to it. i ended up making a new account just to get help.

1.png
2.png
3.png
Reply
1 Reply

Hey@MahouShouNepNep,

 

When you first create a Spotify account by using your Facebook account you won't have an email address associated with your Spotify account. I'm not sure but I believe Spotify would send emails to the email address associated to your Facebook account then.

 

Do you use the Spotify Desktop App or the Web Player? Usually it opens a tab in your browser or forwards you to a new page where you can put in your Facebook login information. Maybe the Spotify app is disconnected from your Facebook apps and websites?

 

Keep me posted, I'd love to help!

 

Best,

Felix

Suggested posts