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Can't log in to spotify website to contact support about subscrition

Can't log in to spotify website to contact support about subscrition

I'm trying to solve an issue about my Premium Subrsciption.  My Premium subscription has been auto-charged for the past year and throughout this time it has shown and functioned as "Free".  Trying to contact spotify support on their website but can't log in as I do on the App.  When logging in on the App their is no way to contact support this way.

PLEASE HELP ME SOLVE ISSUE!

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1 Reply

Hey @user-removed!

 

Below is a link to Contact Spotify without logging in, Please make sure your logged out of your community account and any spotify programs we suggest you open it in a intergo window or Private Window.

Please use a email you can be contacted on and also the emails/usernames of the account in question also please provide details to prove that the account is your's such as how you pay the subscription (Card/PayPal/Pre-Paid/Mobile) If you pay card please include the last 4 digits, If you have a address or date of birth on the account please include that so the account can be proven its yours for the account holders security


Contact Spotify (via Email): https://support.spotify.com/contact-spotify-anonymous/
Facebook: https://www.facebook.com/SpotifyCares-227973660732160/
Twitter: https://twitter.com/spotifycares - Drop a DM 🙂

If you get a auto-response stating check the Community drop a reply to that e-mail!

 

Best Wishes! 🙂

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