Can't log in via wifi

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Can't log in via wifi

KleinAL
Newbie

Hey guys I have Spotify premium and I haven't been able to connect via wifi lately. Neither my phone nor my computer (PC) will connect over Wi-Fi. All other applications work fine. I uninstalled the application and tried to reinstall it but now it won't log in at all. Any suggestions? 

1 Reply

SergioDavid
Roadie

Hey @KleinAL, welcome to the Community!

 

Are you on a home or office network? If you're on a home network, try resetting your network modem to see if it makes a difference.

 

If you're on an office network, ask your IT department if there are any restrictions that could be causing the issue.

 

Let us know how it goes.

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