Can't log in with Facebook on Desktop or App

[hanntoby]

Hi,

since yesterday I cannot log in anymore with my facebook account to Spotify app or desktop version.
Everytime there is the error code 3 and it says that my data is wrong.

I tried putting my log in info in seperatly without using the "log in with facebook" button, i deleted the app on facebook and tried to log in again, I used just my username instead of my whole emailaddress, but nothing works and I am getting really frustrated!

I also can't get acces to my profile on the spotify.com page. There i always get the info that somethings wrong and that my info ist being redirect to infinity... 

... so I cant log in I cant change anything...

Can anybody please help?

If it is helping:

Device:
Windows and Android

Operating System Version:

Windows 7, Android 4.4.2

Spotify Version:
Android: 1.4.0.631
Windows: 1.0.28.87.g8f9312a4

[MaryS]

Hey there,

Thanks for posting.

Sorry to hear about that 😞

This is something that Spotify Customer Support needs to look into.

Please get in touch with them via here and they'll help you out.

Thank you!