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Can t log in

Can t log in

Hello. I m using spotify from switzerland. I forget my email and so i can t log in. I have the spotify premium. I pay it with the mastercard but at the pay information there is only: Spotify and then a number

What can i do to find out my spotify email or account-name? 

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1 Reply

Hey @user-removed, and welcome to the community.

Hope you're doing great! 

 

Can you let me know what happens when you try to log in? Is there an error message being shown (If so, please send me a screenshot, making sure that you've hidden sensitive info when posting to the community)?

 

Also, are you trying to log in from the app or the web player?

 

Keep me updated 🙂 

Billy-JSpotify Star
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