Can't log in

[LiV122]

I cannot login because it says i am offline. I changed my password and it still has not worked. The web player on my laptop works, but my phone cannot use spotify even though I am online on my laptop.

Plan

Premium

Country

Canada

Operating System

iOS 

My Question or Issue

[Jose_M]

Hello @LiV122!

Thanks for reaching out. I'll try to help you out. This seems to be the same issue as this one. I'd recommend checking out that thread for a reply by Spotify with a workaround that can help you.

Make sure to let me know how you get on 🙂