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Can't log in

Can't log in

Plan

Free

Country

 The Netherlands

Device

PC

Operating System

Windows 10

 

My Question or Issue

 Hey, recently I have not been able to log into my Spotify account. I tried logging into my sister's account and that worked. However when I log into mine it says my firewall might be blocking Spotify ( I tried disabling my firewall and even shutting it down completely but with no success ). I have been looking around, and the fact that other accounts work ( my sister's one ), it seems like my account is hacked. Any way to get it back ?

Reply
1 Reply

Hi there, thanks for coming to the Spotify Community.

I’m sorry to hear you think someone else has gained access to your Spotify account. Please check out the FAQ page ”Someone else has gained access to my account” here for the next steps to take.

Thanks!

LoxerSpotify Star
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