Can't log into account

Can't log into account

Randomly got signed out of my main account on all devices, not sure why. I've gone through all the emails I can remember trying to get it back, but it's been something like five years since I made it so I've had no luck.


I do have the account name though. Obviously that's not enough to get me logged back in on it's own, but is there any way I could cancel the premium I had with it if I could provide the banking details I used to pay for it? I'll just rebuy premium on a new account and write it down this time. 

1 Reply

Hello @rc360!


Thanks for reaching out. In this case, I'd recommend reaching out to Spotify's Customer Support team here. Hopefully they'll be able to help you further with this.


Let me know if you have any concerns!

Jose_MSpotify Star
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