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Can't log into my other account with premium,

Can't log into my other account with premium,

Alright, so I signed up for the spotify premium with hulu about 3 months ago. I'm not able to sign into my Spotify anywhere else other than my phone, and the Hulu account I have associated with it no longer is active. Hulu still says I need to subscribe and enter my billing info. I can still sign into my Hulu account. It's like someone went in and deactivated my Hulu and spotify subscriptions. The other day I had to put in my credit card details again for spotify for some reason. I was charged only for the Spotify Premium and nothing else. I still have the username for the Spotify account, and i'm still logged into that account on my phone.

Plan

Free/Premium

Country

 USA

Device

Nexus  6p

Operating System

Android 8

 

Reply
1 Reply

Hey @user-removed, and welcome to the community.

Hope you're doing great! 

 

I’d recommend reaching out to Spotify for more help with this. You can find some more info here on how to do this. 

 

Have a nice day 🙂 

Billy-JSpotify Star
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