Can't log into my premium account

[Dgutierrez19]

Hello spotify I need your help to log back into my premium spotify account username is

<removed sensitive information>

, I already tried to reset my password but nothing shows up please help me recover this account. I am still paying for it even though I can't use it.

[Robert_W]

Hi there, thanks for coming to the Spotify Community.

Sorry to hear you’re having some trouble logging into your account. I’d recommend checking out this guide:

https://support.spotify.com/account_payment_help/account_help/problems-logging-in-to-spotify/

Get back to me right here if you’re still having trouble after reading that FAQ. Thanks!