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Can't log into the account I've been using for 3 months, and I just got charged for another month.

Can't log into the account I've been using for 3 months, and I just got charged for another month.

Plan

Premium

Country

 Ireland

Device

Huawei P8 Lite

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 I can't log into the account i've been using for the past 3 months , and i just got charged for another month of premium. I know the username to my account but i can't remeber the email. Everytime i try to login, i get the error message that my username isn't involved with an active spotify account. I really need help here as i can't cancel my premium without logging in. 

Reply
1 Reply

Hey @paddycraddy1, have no fear, help is here!

 

I suggest sending Spotify Support a message via the Contact Form, or send a Tweet to @SpotifyCares. They'll be able to sort it out quickfast for you!

 

Hope this helps!

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