Can't log on to familys host premium

[MrUsername]

Okay so,
It appears that we've got a wrong zip code in the Host's account (typo).. now all the other accounts can't log on to it. It's says the address could not be confirmed every time I try it.. any suggestions?

[ErikG · Accepted solution]

Hi.

In this case I recommend you to reach out to Spotify support, can be done here:
Contact form:
https://support.spotify.com/contact-spotify-support
Facebook:
https://www.facebook.com/SpotifyCares
Twitter:
https://twitter.com/spotifycares

[MrUsername]

Thanks for the quick reply. Contacted support and hope they will help.

[Annamaria5]

Hi,

I have received an invite for family premium package but I cannot log in with the given code.

Could you please advise how can I log in?

Thanks,

Annamaria

[MrUsername]

Do you live in the same house as the main account-provider does?