Can't log on to new phone as the account is still connected to old phone?

[AndyJoel]

Hi @Matthewsmith967!

Welcome to the Spotify Community, we're glad to see you're part of the band.

In this case, we'd suggest logging out from all devices by following the steps here. Also, we'd suggest logging in using your username (not your email address) and password. If you use Facebook to log in into Spotify, just use the "Log in with Facebook" button. 

Let us know how it goes. 

[qasemimr]

1.log out from all devices I

2.log in with username, not Email

3.log in with Facebook account is a way better than any other solution

4.if you find it helpful, please follow me on Spotify .I'm an Artist and singer.this case, we'd suggest logging out from all devices by following the steps

it was an honor to chat with you.I need your support.