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Can't logging with my Facebook account, it disconnect it

Can't logging with my Facebook account, it disconnect it

Hello!
I had to create a new Spotify account to write this post.
I tried logging in with my Facebook account and it tells me that there is no Spotify account linked to this account.
Which is weird, because Spotify says: "If you created your account using Facebook, you will not be able to disconnect it", which happened.
I need to recover my premium account, HELP PLEASE!

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1 Reply

Hi, @MelixBaez!

 

Welcome to the Spotify Community.

 

Let's try to figure this out. Can you follow these steps for us?

 

  • Check your subscription page. Your status should be Premium.
  • If you're on Premium, try signing out and back into the app.
  • If it says Free, check the receipt we send to your email inbox. Make sure you're signing in with the username on that receipt. If the username on your receipt is a 10 digit number, please sign in with your Facebook login details.

Let us know how it goes. 

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