I'm definitely a paid user.
I changed my facebook password first.
Can't login to spotify anymore on desktop or phone.
It doesn't send me a password reset email when I click that link.
I've tried inputting my facebook email and password combination.
It doesn't even recognize I have a paid account anymore?What gives?
Any help would be appreciated.
Hi chrismarx85, welcome to the Community!
It looks like you may have two accounts with us.
The Spotify account linked to your Community profile has no record of a Premium subscription.
Not to worry, we can get this sorted. Just get in contact here and the team will help out via email.
If you get an auto-response just reply straight back to it, or let me know the Case # you get.
Hey there you,
Yeah, you! 😁
Welcome - we're glad you joined the Spotify Community!
While you here, let's have a fun game…