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Can't login due to country

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Can't login due to country

Elilliane
Newbie

Dear All,

 

I was told that I couldn't access my Spotify account as the country I am in is not the same as the country I listed when registering my account. I have since updated the country and postcode, but am still getting the same message! Please assist.

 

Eli

1 Reply

Re: Can't login due to country

FabianS_Bogota
Roadie

Hey @Elilliane!

 

It's not cool that this happens. Remember that with a Free subscription you can only use the account abroad for 14 days. There's some info about it here.

 

If you still have a hard time with it, our Support team will be able to help you. Just reach them on Facebook or Twitter at @SpotifyCares or via email here. They'll take a look backstage and help you out.

 

Take care 🙂

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