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Can't login from phone - using facebook; can't set up device password either.

Can't login from phone - using facebook; can't set up device password either.

So that's it, I can't connect to facebook on my phone (Samdung J5 with Android) in general (doesn't recognise that my profile exists).

Tried to set a password to the username, but when I try to type in a new pass, Spotify website says "There was a problem setting your password".

No way around this. Help?

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1 Reply

Hey Damyana, welcome to the Community!

 

Does it help if you try logging in entering your Facebook's email address and password directly in the login fields? If not, our Accounts team can look into it. Get in touch with them via this contact form, on Twitter with the @SpotifyCares handle, or on our Facebook page.

 

Let us know how it goes

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