Can't login neither to app nor to desktop

[gdskelevra]

Login via Google doesn't work, login via email tells me that user does not exist, password reset doesn't work - no email is coming through. And yes, I am absolutely sure that email is correct, I received an email from you earlier this week

[Yordan]

Hey @gdskelevra,

Have you tried resetting your password using another browser/device? There could also be a blocker in your email settings that's preventing you from receiving the password reset emails. Please check your settings and make sure no-reply@spotify.com is added in the safe senders list.

In case the issue persists, I'd recommend reaching out to the folks over at Customer Support so they can take a closer look at this.

Hope you get things sorted out. The Community is always here if there's anything else you need assistance with.

Cheers!