Can't login on Android 'Incorrect password/user combo'

[reddytuxpin]

Plan

Free

Country

US

I'm not able to login on my Android app. I am able to login on my desktop though. I have also made another account but still unable to login on the app. For both accounts I get the 'email and password combination is incorrect' but able to login on the desktop with the same info on both accounts. I've tried to reinstall multiple times as well and clear my cache.

[Rene01]

Hi,

Are you able to logon to your account page on your mobile device:

https://www.spotify.com/account/overview/

Regards,

René

[Sparker11]

I have this same issue. I can login on the mobile web browser and the mobile web player, just not on the app. This has been driving me insane. 

[Rene01]

Hi,

Check this link:

https://community.spotify.com/t5/Spotify-Answers/How-can-I-perform-a-clean-reinstall-of-the-app/ta-p...

Regards,

René