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Can't login on all devices

Can't login on all devices

Plan

Premium

Country

 

Device

Samsung Galaxy 8

Operating System

Android version 8.0.0

 

My Question or Issue

 I reset my password on my main account page. After resetting I logged out and back in to make sure it worked it did... only on my computer. After clearing all data from my phone in my settings I am still completely unable to login with either my username or password on my phone.

Reply
1 Reply

Hey @CommieCat.

 

Thanks for reaching out to us on the Community - we're here to help 🙂

 

Can you confirm that you are trying to log in to your account on your phone using your email address instead of your username? If that doesn't work, then are you getting any error messages when trying to log in, or does it simply not recognise the username/password combination?

Looking forward to hearing back from you!

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