Can't login on mobile device & computer

Can't login on mobile device & computer


Dear Spotify Helpers,

I accidently took my money back from the bank for Spotify Premium.
Now i can't login throu Facebook.
When i login on my mobile Device it said; Username/Password is not Valid.

When i login on my Computer it will not even load the page.

But on other Spotify sub-sites i am logged in as on this forum too.
But when i press Premium to pay again for Premium it wouldn't load.
Or if i wanna go to my account i have the same problem.

I hope you guys can help me out.

Greetings, Dave

1 Reply


Hey @DaveCH, welcome to the Community!


We’re sorry to hear that. Check out this article to see what to do next.


If you need anything else, feel free to give us a shout.

Suggested posts