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Plan
Premium
Country
Porutgal
Device
Laptop
Operating System
Windows 10 v1909
Spotify version
My Question or Issue
I must use a proxy to access the internet because of restrictions on my company, but I can't login with this configuration.
In Chrome everything works but in the app no luck, and gives error bellow.
Hi there @reisept,
Thanks for reaching out about this in the Community!
We don't recommend using proxy servers and VPN as it might hinder the performance of the app.
If your access to certain network ports is restricted by your company, there isn't much that can be done. You can ask your System administrator to grant you access and Permit Spotify through the Firewall or security network.
In the mean time you can use the Web player or another device.
Hope you find this info helpful. Don't hesitate to reach out again if you have questions.
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