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Can't login to PC or Mobile app.

Can't login to PC or Mobile app.

I was listening to music and all of a sudden Spotify closed, now I can't login. I have changed my password twice and it still will not let me in. 

4 Replies

When I try to login using my Spotify credentials it says Sorry, but we couldn't connect your Spotify account with Facebook. Please try again.


On the website I am logged in, when I go to edit profile and try to change my password it says "sorry but another account is already registered with this email"


Yes I know I am logged in!! 


What the heck is going on?

Now I can login but my Facebook is it's own account.... and I can't link my facebook to my subscription account....

The SAME thing just happened to me!


This sucks!

You may want to look at the thread here: .  When you were having trouble logging in, somehow you most likely created a duplicate account.  There are several others with the same issue, and even some potential fixes.  Hope you get the problem sorted!

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