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Can't login to app but through internet it works

Can't login to app but through internet it works

Hey there, I just got connected to the family account and quite my original account. I am using the same name/Mail and password, but after log out I can only log in through Internet, when trying with the app it tells me I am not having an Account, please help!
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1 Reply

Hey @Leaneedshelp2,

 

Can you please let me know the exact error message?

 

Thanks 🙂

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