Can't login to old Facebook profile account

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Can't login to old Facebook profile account

RahHips
Newbie

Hey everyone! 

 

I had a premium account under my facebook profile. I deleted my Facebook account about 3 months ago and today I accidentally signed out of my Spotify app and now I can't login back in because the Facebook credentials don't exist anymore. 

 

I'd really like to get back into that account or at least open a new one and know that I won't be charged for Premium twice every month. 

 

Some help please? 

Thanks in advance. 

 

 

 

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Re: Can't login to old Facebook profile account

IguanaSetup
Community Legend

Hey, @RahHips -

 

That's not cool! Please contact Spotify with this contact form and the support team will be able to help you.

 

After contacting Spotify, if you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and the support team will be able to help you out.

 

Thank you :)

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Solution!

Re: Can't login to old Facebook profile account

IguanaSetup
Community Legend

Hey, @RahHips -

 

That's not cool! Please contact Spotify with this contact form and the support team will be able to help you.

 

After contacting Spotify, if you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and the support team will be able to help you out.

 

Thank you :)

View solution in original post

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