Can't login with Facebook

[phelpsb]

I was just kicked off my premium account and can't login... I've tired everything but nothing is working... Help 😞

[ravanellidiciam]

me too!!!!!

[Xairon88]

Same Problem here!

[MattSuda · Accepted solution]

Hello everyone,

Thanks for posting your reports. There is currently an issue with logging in.

Spotify is currently looking into this and hopefully it will be fixed soon.

Thank you for your patience. 

[MariaHarms]

Me too !!!!

[ahmadakhmal]

Yeah me too, works fine and minutes later got kicked out from my android spotify. Log in to spotify web page is fine but fail to login through spotify app.

[MattSuda]

Hello everyone,

This issue has been fixed. Thank you for your patience while this was being fixed.

Enjoy the music!

https://twitter.com/SpotifyStatus/status/716173997550018560

[alegr93]

Hi, i'm facing the same problem with my spotify windows app (Windows 10)

I'm registered on spotify premium  version and when i use it with iPhone it works with no problems, but if i try to login with facebook on the laptop seems that nothing appens and there aren't no log-in facebook windows opened. I tried to reinstall but didnt work.

Hope you can help me soon. Thank you

[denzil1942]

Hi. I use only Apple equipment and I traced the problem to my Apple log in. After consulting Apple, they assisted me in resetting my Apple ID and password and the problem disappeared.
Hope you will be able to do the same with windows.

[Aythienne]

Hi guys, I'm experiencing the same problem (Fairphone 2) 

I uninstalled both apps but without results, I keep having the same trouble on logging on with Facebook 😞

+ screen 

[dewotschka]

I've got the same problem as Aythienne.

I installed Spotify on my new mobile phone (Fairphone 2), but I can't log in with via facebook..

I've already uninstalled and installed both the facebook and Spotify app, but nothing works..

[Aythienne]

Still not working...

[osornios]

@Aythienne @dewotschka

Do you happen to know your username? It's a large random number which was created with your account. If you know it, you can use it to login with your fb password, without having to rely in facebook's login system.

[AythienneV2]

Sadly I do not know my username 😞

Actually I recreated an account and downloaded my playlists on my new account. Took me about a few minutes but well that's fine. Still I'm facing a similar problem on other apps using Facebook as a way to log in so I'm still facing the same problem. Any suggestion would be greatly appreciated (<3).

(and sorry for my english guys, i understand it must be a pain to read it but I'm trying to improve it as I'm not a native)

[osornios]

@AythienneV2

I don't know about other apps, but for the case of Spotify, it's better to use an email address than using facebook to create an account. It's a lot more reliable. 🙂